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Knowledge base

One place for your agent to get all context from.

Your data sits in a dozen tools. A knowledge base puts it in one place, in a form an agent can search in a second.

Your agent cannot see any of your data.

  • You explain your business to it every single time.
  • It cannot see your email, files, customers or stock.
  • So it guesses, you correct it, and you do it again tomorrow.

Storage, connectors, embeddings, retrieval.

01

Storage

One store

Everything you know, in one place instead of a dozen tools.

02

Integrations

Connectors

Pull in email, files, inventory and customer records as they change.

03

Vector embeddings

Meaning, not keywords

Text turned into numbers, so search finds what you meant, not what you typed.

04

Vectorisation model

The part that does the turning

Decides how well search understands you. Better model, better answers.

05

Retrieval, or RAG

Look it up, then answer

The agent fetches from your data first, then answers from that.

06

Live sync

Always current

Every email that arrives lands in the base, searchable, with nobody filing it.

Point it at the base once. It never asks again.

One line in the file your agent reads before every task.

From then on it looks up anything you have.

No briefing. No guessing.

Four lines, and every answer comes from your data.

CLAUDE.md
## Company data
Knowledge base: kb.yourcompany.com
Search it before answering anything about
orders, customers, stock or past emails.

A vector database is one piece of this.

Pinecone and the rest do that one job well. A knowledge base is the whole thing: store, connectors, model, retrieval, and the upkeep that keeps it true.

This is one of the things we build.

We work out what yours holds, build the base, and wire your agents into it.

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